Skip Header & Navigation

All content on this site is available, via phone, Monday to Friday from 6:00 AM to 10:00 PM CST or Saturday and Sunday from 7:00 AM to 10:00 PM CST at 800-875-8480. . If you experience any accessibility issues, please contact us.

Orders & Payments

  • Order Info & Payment Options

    View ordering info and all the available payment options we offer.

  • PayPal Information

    Information regarding PayPal as a payment option

  • PayPal Credit

    Information regarding PayPal as a payment option

  • Sales Tax

    Information regarding states in which we collect sales tax.

  • Tax Exempt

    Information regarding tax exempt qualifications and enrollment.

  • Merchandse Certificate Redemption

    Information regarding redeeming merchanse certificates during checkout.

  • Gift Cards

    FAQ regarding purchasing and redeeming gift cards.

  • Credit Card Not Accepted

    Why is my card being declined?.

  • Order Form

    Downloading and mailing an Order Form.

  • How do I Change or Cancel my Order?

    Information regarding making a change to a submitted order or cancelling the order.

  • International and Canadian Orders

    Information regarding how to complete a Canadian purchase.

Contact Information

We're here to help. Feel free to reach out to us with any questions or concerns.
Contact Form

Chat with Us

  • Monday-Friday 7AM-11PM CST
  • Saturday-Sunday 8AM-11PM CST
Launch Chat

Phone Numbers

Toll-Free: 800-875-8480
International Orders: 402-331-6800
  • Monday-Friday 7AM-9PM CST
  • Saturday-Sunday 8AM-8PM CST
Operadores bilingues: 800-457-6728
  • Lunes-Viernes 9AM-9PM CST
  • Sábado 9AM-8PM CST

Fax Number

  • Domestic: 800-327-8904
  • International: 402-596-2364
24 hours a day, 7 days a week.

Address Information

Oriental Trading Company
P.O. Box 2308
Omaha, NE 68103-2308